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Policies and modes

Shipping policy


The delivery time Is twenty-one (21) days or less, from date of shipment, depending on destination. For a faster delivery, there is XpresspostMC service from Canada Post. You will then pay a small extra charge for the shipping fees, which vary according to the destination.

Please note that we must wait for confirmation of the payment by PayPal before processing your order. Note that you will be informed by email.

As soon as we get the confirmation of payment, the items in stock are mailed on the next day (weekdays only). Please consider this delay. 
 
The leadtime vary slightly for back-ordered items. You will be notified by email for our fastest leadtime.

Order modification

If you wish to modify an order that you just placed, please send an email to celine.gingras@unangepourlavie.com as soon as possible.

We will do our best to meet your new  requirements, if your package has not been sent already.

Return policy

We do not accept any return on the merchandise (articles).We attach very importance to packaging so that the item arrives intact at destination.

Rest assured that all articles will be well packed.

Artist Prerogatives

 The artist has the right to modify the texture of the glass while selecting  the same colors as shown on the picture.However, note that the colour can vary slightly, depending of the screen and the configuration of your computer.

Price

The prices are in Canadian dollars.

Payment

The payment should be done through PayPal.

Confidentiality

We will not divulge any personal information unless it is required to process the order.

Notice

Any additional cost governed by the Customs Office and the subject laws of your country are not included in the price.


For assistance, communicate with us.

Céline Gingras
    Email : celine.gingras@unangepourlavie.com

Web: www.unangepourlavie.com